In order to provide the most professional session and to optimize the level of care for you, please understand that your appointment will start at your scheduled time. If you need to cancel or reschedule, please notify us at least 24 hours in advance of your appointment. If greater than 24 hours notice is given, a client has the opportunity to reschedule the session without penalty.
If canceling within 24 hours of the appointment time, the Client will be charged a cancellation fee of $50. The cancellation fee applies to all sessions, including those in prepaid packages.
A no-show is defined as any appointment with the Client not signing in within the first 15 minutes of the scheduled session. No-shows will forfeit the session with no refund issued and with no rescheduling opportunity. If the missed session is pre-paid, the Client will have forfeited the missed session with the option to purchase a replacement session at $199 for a 60-minute session or $110 for a 35-minute session. There is flexibility for emergencies, and it is provided at the practitioner's discretion.